Please see our Damage criteria below:

Things that qualify as damage:

-A tear/rip/cut or visible scratch on the front of the book or spine larger than 1cm–

-Residue or marks on the front or spine that cannot be removed

– A book that should have been signed but isn’t

– Dented or crushed corners bigger than 1.5cm

– Water damage

– More than one ripped or bent page that affects the text on the pages– Production defects (such as a missing finish)

Things that do not quality as damge:

– Scratches, marks or residue on the back of the book

– Page bleeding

-Uneven digitally printed edges

– White spots, scratches or slight imperfections on printed edges or issues with the top or bottom edge of the book

– Creasing or folding on the top or bottom of the book spine

– Wavy pages

– Slightly blurry stencilled/digitally printed edges

We can only accept replacment claims within 14 days from the date you received your items.